FAQ-Green Wireless

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• How do I get a tax receipt for donating my phone?

  The Wireless Foundation is a non-profit (501)(c)(3) organization, so your phone and associated shipping expenses are tax-deductible. A printable tax receipt is available for your phone donation here. The Foundation makes no determination of the value of your gift; you should consult your tax advisor regarding the tax effects of your gift.

• What is the CALL TO PROTECT Program?

  The CALL TO PROTECT initiative is committed to helping charities that support environmental programs and initiatives. One hundred percent of the program’s net proceeds go toward these groups.

• Where do I donate my wireless phone?

  Click here for a pre-paid mailing label to ship your phones for free.

• Can I designate that my phone will come back to my community?

  Due to the large volume of phones we receive on a daily basis, it is impossible to return a specific refurbished phone to the community where it was donated.

• Do you take any wireless phone?

  Yes, please send us any hand-carried wireless phone you no longer need. After deactivating your phone's service, please include the phone's battery and charger. We accept all wireless phones, batteries, chargers, pagers, blackberries, PDAs, regardless of age, working condition or whether or not the phone has its charger and/or battery.

• Could I be charged for any airtime when the phones are refurbished?

  No. We do recommend that you deactivate the service on the phone you are donating, and erase personal data prior to sending it in. Once your phone reaches our processing facility in Dexter, MI, the phone's memory is completely erased.

• How can I start collecting phones in my community?

  The Wireless Foundation encourages individuals and groups to have phone recycling drives. We have CALL TO PROTECT posters and receipt pads available upon request.